Arabic speaking Guest Relation Officer- Lebanese
Lily Beach resort & Spa
June 14, 2016
July 12, 2016
not mention
Guest Relations Officer, Front Office
The favorable location in the spectacular Ari Atoll places Huvahendhoo island in close proximity to some of the most amazing dive sites in the world. Piece, serenity and beautiful natural surroundings combined with excellent resort facilities and services makes Lily Beach Resort a perfect place for a restful holiday, fun family gathering or a romantic getaway.

After an extensive renovation Lily Beach Resort & Spa was reopened in 2009 as a 5 star Luxury resort, introducing the unique, pioneering concept of “Affordable Luxury” - the first 5 star All-Inclusive Platinum Plan Resort in the Maldives.

We are currently looking for an experienced Arabic & French Speaking Guest Relation Officer cum Hostess, who is dedicated towards their work, focused and has a strong understanding of the hospitality industry and who can join Immediately.

The person will need to be able to adapt to an island lifestyle in a remote location, multinational staff and be flexible in their approach. work includes:

- Facilitating the arrival of guests to the resort and their check-in
- Maintaining accurate guest information in the resort operating system
- Arranging and attending guest activities and excursions
- Fulfilling the guest special requests
- Attending and solving any guest issues or complaints
- Actively seeking out guest feedback and anticipating guest needs

Job Requirements

- Previous experience in similar position within a resort or other customer service based position
- Hotel school graduates and / or experience in a similar position
- Outgoing personality who fosters customer relation
- Computer literate
- Experience in working in a multicultural team
- Flexible working hours, hands on, patient, people’s person and highly service oriented
- High level of written and spoken English, French & Arabic
- Outgoing and social personality
- Strong desire to provide memorable guest experiences by exceeding expectations
- Additional  language can be an added advantage.
- Preferred Lebanese,Jordanian and Tunisian,