To be the main point of contact for the guests from point of arrival until their departure. Handle all guest inquiries throughout their stay in a friendly and effective manner, always striving to exceed their expectations.
- Good interpersonal and communication skills
- Outstanding personal presentation
- Advanced levels of Business English
- Excellent computer skills including MS Office, Opera/Fidelio
- Excellent problem solving skills
A minimum of 1-3 years previous experience as a Guest Services Executive in a luxury five star hotel or resort.